Privacy Policy

At Maayo Technologies Private Limited, we value your trust and are committed to protecting your privacy.

At Maayo Technologies Private Limited ("Maayo", "we", "our", or "us"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you access or use our website, mobile application, or engage with our services (collectively, "Maayo Platform").

By using Maayo.in, you agree to the terms of this Privacy Policy.

Information We Collect

a) Personal Information

•Name, mobile number, email address
•Address and location (via Google Maps or manual entry)
•Aadhaar card, GST certificate, or other KYC documents
•Bank account details, UPI ID, passbook/cheque image (for payouts)

b) Device & Technical Information

•Device & Technical Information
•IP address, browser type, operating system
•Device identifiers, mobile network information
•Usage data, app performance, crash reports

How We Use Your Information

•Process and fulfill your orders
•Verify your identity and prevent fraud
•Provide customer support and resolve issues
•Send order updates and delivery notifications
•Improve our services and user experience
•Comply with legal obligations

Information Sharing

•With verified sellers to fulfill your orders
•With delivery partners for order delivery
•With payment processors for secure transactions
•With government authorities when required by law
•We never sell your personal information to third parties

Data Security

•Encryption of sensitive data in transit and at rest
•Regular security audits and updates
•Access controls and authentication measures
•Secure data centers and infrastructure
•Employee training on data protection

Your Rights

•Access your personal information
•Correct inaccurate data
•Request deletion of your data
•Opt-out of marketing communications
•Withdraw consent for data processing

Data Retention

•We retain your data as long as necessary for service provision
•Order data: 7 years (as per legal requirements)
•Account data: Until account deletion
•Marketing data: Until consent withdrawal
•We securely delete data when no longer needed

Contact Us

If you have questions or complaints about this Privacy Policy, reach out to:

Maayo Technologies Pvt. Ltd.

support@maayo.in

+91-XXXXXXXXXX

Akota, Vadodara, Gujarat 390020

Need Help?

For any privacy-related concerns or questions, our support team is here to help.

📞 +91-XXXXXXXXXX

📧 support@maayo.in

Last updated: July 21, 2025